KISMATKARMA
KISMATKARMA

FAQs

How do I book a reading?

 

To book an appointment with Dr Arti Jangra, please call our team 020 39748699 and we will happily book an appointment for you. Alternatively, you can book an appointment online here.

 

I need to speak to Dr Arti urgently and cannot wait until the next available appointment in the clinic. What can I do?

 

We do offer emergency appointments for high priority bookings. These incur extra charges:

 

For a phonecall within 24 hours, the charge is. £1700

For a phone call within 12 hours, the charge is £2000

These calls last a maximum of 15 minutes

 

For a meeting at our Hayes office within 7 days, the cost is £2500. This last 30 minutes.

 

For more information, visit the emergency booking page.

 

Can I record my reading with Dr Arti so I don't forget anything?

 

Whilst we are happy for you to record your appointment, this will affect the quality of your reading. We advise using paper and pen instead.

 

Can I bring someone with me?

 

It depends on the reading and the client. Dr Arti will provide one reading per person only. We usually prefer that anyone that you bring with you waits in the canteen whilst you are having your reading. There are facilities to make tea and coffee.

 

Can I get a reading for me and my partner/ parent/ child as one reading?

 

Sorry, each reading is about one person only, all questions need to be specific to the person whose reading you are having done.

 

 I spoke to Dr Arti on the live TV show and she said I need to book a reading.

 

Yes, due to time, circumstances and confidentiality, Dr Arti can only tell you limited information during the live show. For more indepth answers, you would need to book a reading with her. To book an appointment with Dr Arti Jangra, please call our team on 020 39748699 and they will happily book an appointment for you. Alternatively, you can book an appointment online here. 

 

 I have a few specific questions I need to ask Dr Arti about my life.

 

The only way to do this is by booking a reading with Dr Arti -  we would advise a Runes or Psychic reading when detailed answers are required.  To book an appointment with Dr Arti Jangra, please call our team 020 39748699 and we will happily book an appointment for you. Alternatively, you can book an appointment online here.

 

If you matter is an emergency, please visit the emergency booking page. Additional charges will apply.

 

 I can't get to your office, is there any other way I can get a reading with Dr Arti?

 

Yes, check out the range of services we offer here. As you will see, most of our readings can be carried out over the telephone or via Skype if you cannot attend the clinic.

 

I have booked for a tarot card reading but I think a psychic reading would be more suitable. Can I change my mind?

 

Yes, you can upgrade your reading anytime before your appointment - you can even do this on the day. Any difference must be paid before the reading commences.

 

I want to order some remedies as recommended by Dr Arti. Can I collect these in person?

 

Yes. We are happy for you to come to the office to collect your products as long as this has been arranged with a member of the team prior to collection. We usually require 48 hours notice for this. Alternatively, we can send your items via Royal Mail or by courier. Check out the Book A Delivery page for more information.

 

I had a reading with Dr Arti and I have few questions I need to ask about the remedies she prescribed. 

 

All readings are kept private and confidential and for this reason Dr Arti does not disclose any information related to your reading or remedies of your reading with any member of staff. If you have any questions, you can email Dr Arti directly on arti.kismatkarma@gmail.com.

 

I need to cancel my appointment. What do I do?

 

Call a member of the team as soon as possible on 020 39748699. We require 72 hours notice if you wish to cancel your appointment. For more information on our cancellation policy, check out our terms and conditions.

 

I have received my package and there is an item missing

 

Please notify us within 48 hours of accepting delivery to be eligible for a replacement or refund.

 

When can I watch Dr Arti on live TV?

 

Dr Arti presents a live television show on the MATV Sky channel 793 four days a week. Catch it on:

 

Tuesdays 21.00 - 23.00

Wednesdays 12.00 - 14.00

Thursdays 12.00 - 14.00

Saturdays 12.00 - 14.00

 

To speak to Dr Arti live on air call 0905 595 3333, charges apply.

 

I am running late for my appointment. Can I extend my time or get a refund for the bit I've missed?

 

No, it is your responsibility to arrive at your appointment in plenty of time. We recommend getting to the office at least ten minutes early. It will not be possible to continue your appointment past your allotted time slot as another client will be booked in. This also applies to telephone and Skype readings - you must ensure that you are ready to receive your call at your allotted appointment time.

 

Do you charge a cancellation fee for your services?

 

Yes, there is a £25 cancellation fee for all our products and services including readings. For more information please see our terms and conditions.

 

Is it possible to have a refund on a product I bought from you?

 

This depends entirely on the product in question. Please see our terms and conditions for more information on what can and cannot be returned.

 

Do you have a newsletter I can sign up to for more information on KismatKarma?

 

Yes, please fill in the form on the About Us page and you will be added to our e-mailing list. You can also hear more from us by following us on Facebook and on Twitter.

 

Which methods of payment do you accept?

 

We can take payments via debit and credit card, paypal and bank transfer.

 

Are all your products fairtrade? 

 

Yes, we pride ourselves on the fact that all the products in our Earth Shop are ethically sourced.

 

Is your Trance make up range tested on animals?

 

No, here at KismatKarma we do not tolerate cruetly to animals. All our cosmetics are natural, vegan, gluten-free and halal.

 

 

 

If you have any other questions, please feel free to email us at info@kismatkarma.com and a member of the team will get back to you as soon as possible.

 

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Contact Us

KismatKarma 

Hyde Park Hayes

Building 3, 5th-6th Floor

11 Millington Road

Hayes, Middlesex

UB3 4AZ

 

 

Tel: +44 2039748699

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