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Our products are not medical devices. Our products are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

Any statements made by have not been evaluated by the Food and Drug Administration or MHRA. Do not use our products if you have any pre-existing medical condition or are taking any medication. Alternatively, ask your doctor before using any product. Use in conjunction with a well-balanced diet and regular intense exercise program.

Perform the Quantum tests at your own risk. All information provided by is for educational or entertainment purposes only and should not be taken seriously. We apologize in advance if any information provided by us offends anyone, as this is not intentional. Any treatments or products promoted by Kismatkarma Ltd or are not to be used as a replacement for any medical treatments. We do not guarantee 100% accuracy for any of the descriptions for any of the products or services promoted by Kismatkarma Ltd.

These services are for Entertainment only – Accuracy in any forecasting or reading cannot be guaranteed or implied. By utilizing and accessing KismatKarma Ltd Services and/or by requesting and/or receiving astrological interpretations and/or advice either through the site or affiliates of the company, you agree to release KismatKarma Ltd from any and all liability with regard to the contents of the site and/or advice received.

Advice or content may or may not influence your decisions and/or behavior. You agree that by accessing Kismatkarma Services you take full responsibility for any and all consequences acted upon in utilizing the information provided within our site.

Astrology and Forecasting
Reports and updates by KismatKarma Ltd and the advice and opinions offered are based on the accuracy of birth data provided. Information, forecasts, predictions and life or business trends provided by KismatKarma Ltd should be taken strictly as guidelines and suggestions. KismatKarma Ltd in no way suggests infallibility where forecasts are concerned and therefore rescinds liability for any personal, business or health decision. For questions of a medical nature please consult a doctor or medical professional. Financial or speculative queries ought be referred to expert financial advisers.

Persons under 18 years of age must receive the consent of a parent if they wish to purchase an astrological consultation, however, KismatKarma Ltd does not monitor or take responsibility in screening its visitors or their age status.

If for political, cultural or social reasons astrology and/or esoteric and metaphysics of any kind is illegal in your locality, by accessing this site and/or by receiving astrological information and the associated services or products from KismatKarma Ltd, you agree that you do so of your own free will and that you will not hold KismatKarma Ltd Services culpable or responsible in any way for any legal ramifications, which you might incur as a result.


Cancellation Policy

We require 72 hours’ notice if you wish to cancel your appointment. You will receive a refund minus a £50.00 cancellation fee. 


If you cancel within 72 hours of your appointment, no refund will be issued.


It is only possible to reschedule your appointment for another date if you give us 72 hours’ notice. There is no charge for this.

It is your responsibility to be ready to start your reading at your allotted appointment time. For over the telephone readings, you must ensure that your phone is on and working and that you are ready to receive the call. For video call readings, make sure you are online. If you have chosen a face-to-face reading, it is your responsibility to ensure that you reach our offices promptly so that you do not lose any of your reading time. We recommend arriving 10-15 minutes prior to your scheduled appointment. We will be unable to extend your appointment if the delay is down to the client.

NOTE: Any part payments will not be refunded towards any product or service.


Price Plans  

All discounts need to be claimed via phone or by email 

*Conversation Quick Chat

The conversation Quick chat will be a maximum 15 minute conversation. This can be used to discuss any remedies you may have following a reading. Or a discussion to see which reading is best for you. 

*The Free conversation Quick chat is limited to one within 30 days.  


Paranormal Investigations and All Energy work

Paranormal investigations and All Energy work will be conducted and carried out based on the information provided via the consultation form submitted by the customer. Please be open and very honest with the paranormal activity you are or have experienced at the premises that you wish to have investigated, as this effect the quality of the service. A paranormal investigation report takes approximately four weeks to complete and this time frame may vary according to mitigating circumstances. Other Energy work report times may vary based on your individual case. This service is non-refundable once the initial payment has been made. Please note you have the opportunity to discuss any concerns before commencing any remedies or spiritual energy work. Only book this once you are absolutely certain of this as your choice.  


Karmic Clearing / All Energy Work

Due to the nature of this service, we cannot guarantee any outcome. Please keep this in mind if you do decide to book this service. A karmic clearing involves intense spiritual work by the psychic department, therefore this service is non-refundable.


Holistic Healing

Any holistic healing service can only be provided after you have had a full consultation for the healing you wish to have. Please note that this is a legal requirement and we refuse to provide a healing without having conducted a consultation first. All consultations will have to be conducted face to face as this is the correct legal, ethical and moral method of providing a consultation.


Delivery cost will be charged for any product order under £50 .

Changed your mind?

Items with meditations

The majority of our products and services are personalized with intense meditations. Due to the nature of the spiritual meditations, these products and services cannot be transferred to another person. For this reason, we regret that we cannot accept returns or offer a refund on these products unless canceled within 24 hours of placing your order. This will incur a £25.00 cancellation fee per product. Please only order at your own risk.


Items without meditations

Exceptions: Any item which are not personalized with meditations and so are eligible for a refund if you have changed your mind. Please return the item in its original condition and we will exchange or refund it for you. You must inform us within 14 days of receiving your order and you have a further 14 days to return the item back to us. By original condition, we expect this to mean that you have kept the packaging and labels and the item is undamaged and unused. Any documentation or accessories must be returned with the item. Once returned, we will refund the person who originally paid for the order via the same method of payment minus the £25.00 cancellation fee.


Important: We reserve the right to charge a re-stocking fee or refuse a return if any of the above conditions are not met. The original postage payment will not be refunded. The buyer is responsible for return shipping and insurance. We strongly suggest obtaining a tracking number.



Faulty Goods or Goods Not As Described

It is your legal right to return any goods which are faulty or not as described for a full refund or an exchange. Please contact a member of the team via email so we can organise this for you. We will provide a pre-addressed shipping label for faulty products.

Missing Items

Please allow up to 2 weeks for delivery of your order. If you still have not received your delivery after this time, please inform us via 
email: and we will investigate this for you.


If you receive a delivery and have items missing, please notify us within 48 hours of accepting the delivery on email in order to be eligible for a replacement or refund. Failure to inform KismatKarma within this time frame will result in no refund or replacement items being sent.


Tampered Goods

Do not accept any parcels that looks tampered with. If a box or parcel is open or partly open, do not accept delivery and put your claim in with the delivery company directly.


Drop off items for Energy Clearing or Disposal

Clients may drop off items for energy clearing or disposal if they feel negative energies are attached to certain items. A fee is payable for this service prior to the drop off, unless you are dropping off items in conjunction with another service such as a Paranormal Investigation. 

Jewellery and money are not accepted as drop off items (or gifts).

Products that you wish to drop off must be declared on a drop off form which should be signed and dated.

Products dropped off for energy clearing will be cleared within one month. It is the customer's responsibility to collect their items within this time frame. 


Items for Collection

Collections usually take place on Sundays and Mondays, apart from bank holidays. Kindly notify us 48 hours prior your collection to arrange this.

If you have purchased an item, then please bring your collection slip or receipt with you on the day of collection.

If you would like to collect an item that had been handed over to be disposed, unfortunately such items will not be returnable.

If you have dropped off items for energy clearing, it is the customer's responsibility to collect their items within the month. There would be a £51 charge per item for energy clearing.


Uncollected items

Items holding onto negative energy that are dropped off to Kismatkarma should be collected within one month. It is the customer's responsibility to collect these items within this reasonable time frame. All uncollected items will be kept to one side for a maximum period of eight months. If the items are still not collected then Kismatkarma holds the right to dispose or destroy these items.


The Gift payment button for purchasing a gift contribution towards our Spiritual Social Media shows are considered a Gift. These are non-refundable. 

Undeclared payments

Any funds received into our account without an order being placed, will be considered

a donation. 

General Data Protection Regulations (GDPR)

Privacy Policy

Our privacy policy is very simple. If you sign up to our mailing list you may receive emails which may be of interest to you.

The information we hold on our databases is your name, email address, and your phone number and in some cases your postal address.

If you request our blessings tokens then we will have your photograph and details you provide via email. These details may be deleted after the service is provided.

We DO NOT share any information whatsoever with 3rd parties.

You are free at any time to unsubscribe from our lists either by clicking on the unsubscribe button or by blocking us from your email settings.

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